Internet Leased Link (ILL)

For Business to run successfully there is a need for continuous communication and transactions online. An internet leased line is a premium internet connectivity product which is dedicated and provides un-contended symmetrical speeds for uploads and downloads.

 

Multi Protocol Label Switching (MPLS)

Multi-Protocol Label Switching (MPLS) is a protocol-agnostic routing technique designed to speed up and shape traffic flows across enterprise wide area and service provider networks.

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Virtual Private Network (VPN)

Secure your data from unwanted access with Smart VPN. Connect your business network across locations and the cloud, without compromising security, privacy or reliability.

Point-to-Point (P2P)

A leased line point-to-point network is a fibre cable that provides reliable internet access with guaranteed speeds. A dedicated fibre optic leased line comes with a ton of benefits, which is why a lot of businesses are switching to this option. Some of the benefits a company will get with a leased line are as follows:

  • Symmetrical upload and download speeds.

  • Service Level Agreement or SLA where you can start getting your money back from the provider if your SLA drops below a certain percentage. Typically, a standard SLA should be above 99.5%.

  • 24/7 network monitoring by the provider.

  • Free instals that you can get on a standard 3-year term.

Our Telecom Partner

 
 

TFN ( Toll Free Number )

Businesses are investing in smarter and faster ways to reach out to their customer base. They are looking to enhance their customer experience with efficiency and lower operating costs. Take the leap to better customer accessibility with an easy-to-remember 1800 and 1860 number series that streamlines communication and offers 24/7 support. Providing consistent, quality customer service has never been easier.
Enable your customers to reach you easily with pan-India geographic coverage, 24x7 monitoring and a state-of-the-art digital network.

This service is a must for any company desirous of creating a serious image for their services & after sales service.

 

Prime Rate Interface (PRI)

The Primary Rate Interface (PRI) is a telecommunications interface standard used on an Integrated Services Digital Network (ISDN) for carrying multiple DS0 voice and data transmissions between the network and a user. PRI is the standard for providing telecommunication services to enterprises and offices.

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SMARTFLO

A smart, multi-modal, multi-functional, flexible, scalable, secure and reliable suite of cloud based communication solutions. It is a sophisticated smartflo of digital connectivity, business intelligence and productivity.

 

WHY SMARTFLO ?

 

GET BUSINESS INTELLIGENCE

  • Reports and analytics to track agent/project progress
  • Call notes, live calls and data insights
  • Voice-to-text, keyword mapping and sentiment analysis

REDUCE OPERATIONAL & CAPITAL COSTS

  • No bulky infrastructure and storage, only cloud and phone
  • Works across devices from landlines to smartphones
  • No infrastructure and maintenance cost

ANYTIME, ANYWHERE COMMUNICATION

  • Allows business minds to go farther from their cubicles
  • Frees employees from their desks
  • Allows employees to communicate on the go

ON-DEMAND SCALABILITY

  • Ultra-flexible, enables you to adapt quickly
  • Works efficiently in changing business conditions

ENHANCED CUSTOMER EXPERIENCE

  • Provides seamless and frictionless customer experience
  • AI manages call routing with smart IVR menus
  • Plug-n-Play API integrations with multiple applications

ENTERPRISE GRADE SECURITY & RELIABILITY

  • RESTful API features: Click2Call and number masking
  • Business continuity with 99.5% uptime
  • Customisable admin portal and access right